Privacy Policy | Harry Fun House

PRIVACY POLICY

Effective Date: July 20, 2026
Last Updated: July 20, 2026

  1. INTRODUCTION

Linyi Harry Fun House Import and Export Co., Ltd., operating under the brand name “Harry Fun House” (“Harry Fun House,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

Harry Fun House provides customized indoor playground equipment and one-stop commercial children’s play space solutions, including project planning, layout design, equipment customization, production, shipping support and installation guidance.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:

  • Visit our website;
  • Submit a project inquiry or quotation request;
  • Complete a form on our website;
  • Submit an instant form through Facebook or Instagram;
  • Contact us by email, telephone or WhatsApp;
  • Request product information, design services or customized solutions;
  • Enter into, or consider entering into, a commercial relationship with us.

This Privacy Policy applies to our website, online inquiry forms, advertising lead forms and related business communications.

  1. WHO WE ARE

The organization responsible for processing your personal information is:

Company Name:
Linyi Harry Fun House Import and Export Co., Ltd.

Brand Name:
Harry Fun House

Business Location:
Shandong, China

Registered Address:
[INSERT FULL REGISTERED COMPANY ADDRESS]

Privacy Contact Email:
[INSERT PRIVACY CONTACT EMAIL]

WhatsApp / Telephone:
+86 15866961538

Website:
https://harryfunhouse.com/

  1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through our website, or from advertising and communication platforms.

3.1 Information You Provide

When you submit a form, request a quotation or contact us, we may collect:

  • Your full name;
  • Business email address;
  • Telephone or WhatsApp number;
  • Company or organization name;
  • Job title or professional role;
  • Country, city and project location;
  • Business or project type;
  • Venue type and estimated venue size;
  • Project stage and expected schedule;
  • Estimated project budget;
  • Preferred playground theme;
  • Target age group;
  • Products and services you are interested in;
  • Design, equipment and customization requirements;
  • Shipping and installation requirements;
  • Floor plans, venue drawings, photographs, reference images or other files;
  • Messages and any other information you choose to provide;
  • Records of communications between you and our team.

Please do not provide passwords, bank account credentials or other highly sensitive information through a general website inquiry form.

3.2 Information Collected Automatically

When you visit our website, we or our service providers may automatically collect:

  • Internet Protocol address;
  • Browser type and version;
  • Device type and operating system;
  • Language settings;
  • Approximate geographic location;
  • Pages visited;
  • Links and buttons clicked;
  • Date, time and duration of visits;
  • Referring website or advertising source;
  • Cookie and advertising identifiers;
  • Information about your interaction with our website and advertisements.

We may collect this information through cookies, pixels, server logs and similar technologies.

3.3 Information Received from Meta Platforms

When you submit an instant form or interact with one of our advertisements on Facebook or Instagram, Meta may provide us with the information you entered or confirmed in the form.

This information may include:

  • Your name;
  • Email address;
  • Telephone or WhatsApp number;
  • Company information;
  • Country and city;
  • Project requirements;
  • Venue information;
  • Budget and project schedule;
  • Answers to our project qualification questions.

Meta separately processes information according to its own privacy policies and terms. We do not control how Meta processes information before it is transferred to us.

  1. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to your inquiry;
  • Understand your commercial indoor playground project;
  • Evaluate your venue and customization requirements;
  • Recommend suitable playground concepts, layouts and equipment;
  • Prepare customized proposals, designs and quotations;
  • Contact you by email, telephone or WhatsApp;
  • Confirm your identity and contact details;
  • Arrange project discussions and consultations;
  • Provide production and customization services;
  • Provide shipping, installation and technical guidance;
  • Process and manage orders, contracts, payments and delivery;
  • Provide customer service and after-sales support;
  • Manage distributor, reseller, contractor and commercial partnerships;
  • Maintain business, transaction and accounting records;
  • Improve our products, services and website;
  • Measure website and advertising performance;
  • Prevent fraudulent, unauthorized or unlawful activity;
  • Protect our website, business and communication systems;
  • Establish, exercise or defend legal claims;
  • Comply with applicable laws, regulations and lawful government requests;
  • Send marketing communications where you have provided consent or where otherwise permitted by applicable law.

Submitting a project inquiry does not automatically subscribe you to unrelated marketing communications.

  1. LEGAL BASES FOR PROCESSING

Where applicable law requires us to identify a legal basis, we may process personal information on the following grounds:

5.1 Pre-Contractual Steps and Contract Performance

We process your information when necessary to:

  • Respond to a quotation request;
  • Discuss your project;
  • Prepare a design or commercial proposal;
  • Negotiate or enter into a contract;
  • Manufacture, deliver or support an order.

5.2 Legitimate Business Interests

We may process information where reasonably necessary to:

  • Respond to genuine B2B inquiries;
  • Communicate with customers and potential customers;
  • Operate and improve our business;
  • Protect our systems and prevent fraud;
  • Measure website and advertising performance;
  • Manage commercial relationships.

We consider the nature of the information and your reasonable expectations before relying on legitimate interests.

5.3 Consent

We may rely on your consent for:

  • Optional marketing communications;
  • Non-essential advertising or analytics cookies;
  • Other processing activities where consent is required by applicable law.

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5.4 Legal Obligations

We may process information where necessary to comply with applicable:

  • Tax and accounting obligations;
  • Customs and international trade requirements;
  • Product, shipping and commercial regulations;
  • Court orders and lawful government requests.
  1. COOKIES AND ADVERTISING TECHNOLOGIES

Our website may use cookies and similar technologies for the following purposes:

6.1 Essential Technologies

These technologies support:

  • Website operation;
  • Website security;
  • Form submission;
  • Language and basic preference settings.

6.2 Analytics Technologies

These technologies help us understand:

  • How visitors use our website;
  • Which pages are viewed;
  • How visitors arrived at the website;
  • How website performance can be improved.

6.3 Advertising and Conversion Measurement

We may use Meta Business Tools, including Meta Pixel and Meta Conversions API, to:

  • Measure visits from Facebook and Instagram advertisements;
  • Record website actions such as page visits and successful inquiry submissions;
  • Understand advertising performance;
  • Improve the relevance and effectiveness of advertising;
  • Prevent duplicate reporting of the same conversion event;
  • Build or exclude advertising audiences where permitted by law.

Depending on our technical setup, information sent to Meta may include:

  • Event name and event time;
  • The page where the event occurred;
  • Browser and device information;
  • Internet Protocol address;
  • Cookie or advertising identifiers;
  • Facebook advertisement click information;
  • Hashed contact information used for event matching;
  • A unique event identifier used to prevent duplicate reporting.

We do not intend to send complete project messages, drawings, confidential commercial documents or sensitive project information to Meta for advertising measurement.

Where required by applicable law, we will request consent before activating non-essential analytics or advertising technologies.

You may manage cookies through the cookie settings available on our website or through your browser settings. Disabling certain technologies may affect some website functions.

  1. HOW WE SHARE INFORMATION

We do not sell your personal information for monetary payment.

We may disclose personal information to the following categories of recipients where reasonably necessary.

7.1 Employees and Authorized Personnel

Your information may be accessed by authorized members of our:

  • Sales team;
  • Project design team;
  • Engineering team;
  • Production team;
  • Logistics team;
  • Customer service team;
  • Finance and management teams.

Access is limited to personnel who need the information to handle your inquiry, project or order.

7.2 Service Providers

We may use third-party service providers for:

  • Website hosting and maintenance;
  • Online form processing;
  • Email and business communications;
  • Customer relationship management;
  • Cloud storage;
  • Website security;
  • Advertising and conversion measurement;
  • Data analytics;
  • Translation;
  • Payment processing;
  • Shipping and logistics;
  • Professional and technical support.

These providers may process information only as necessary to provide services to us and subject to applicable contractual or legal obligations.

7.3 Production, Shipping and Project Partners

Where necessary to provide a quotation or fulfil an order, relevant information may be shared with:

  • Manufacturing and supply partners;
  • Freight forwarders;
  • Shipping companies;
  • Customs agents;
  • Warehouses;
  • Installation providers;
  • Project contractors;
  • Payment service providers.

We limit the information shared to what is reasonably necessary for the relevant service.

7.4 Advertising and Analytics Providers

We may share website event information, online identifiers and device information with advertising and analytics providers, including Meta, for advertising measurement and related purposes.

Some privacy laws may classify certain advertising disclosures as “sharing,” “targeted advertising” or a “sale,” even when no money is exchanged. Where these laws apply, you may have a right to opt out.

7.5 Legal Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to a lawful court, government or regulatory request;
  • Investigate suspected fraud or unlawful conduct;
  • Protect our rights, property, employees, customers or systems;
  • Enforce contracts;
  • Establish, exercise or defend legal claims.

7.6 Business Transfers

If our company or relevant business assets are reorganized, merged, acquired, sold or transferred, personal information may be included in the transaction, subject to appropriate confidentiality and legal protections.

  1. INTERNATIONAL DATA TRANSFERS

Harry Fun House is located in China and serves customers in multiple countries.

Your personal information may be transferred to or processed in China and in other countries where our service providers, shipping partners or commercial partners operate.

Privacy laws in these countries may differ from those in your country.

Where required by applicable law, we will use reasonable contractual, technical and organizational measures to protect personal information transferred internationally.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Unless a longer retention period is required because of an active project, commercial relationship, dispute or legal obligation:

  • Inactive or unsuccessful project inquiries may normally be retained for up to 24 months after the last meaningful communication;
  • Active customer and project information may be retained for the duration of the business relationship;
  • Order, contract, payment, customs, shipping and accounting records may be retained for the period required by applicable law;
  • Marketing contact information may be retained until you unsubscribe, withdraw consent or object to the processing;
  • Website and advertising information may be retained according to our technical settings and the retention policies of the relevant service providers.

We may retain limited information where necessary to record an opt-out request, prevent fraud, resolve a dispute or comply with legal obligations.

Where possible, information that is no longer needed may be deleted, anonymized or securely restricted.

  1. MARKETING COMMUNICATIONS

We may contact you about:

  • Your inquiry;
  • Your requested quotation;
  • Product or project recommendations;
  • Project discussions;
  • Design and production progress;
  • Shipping and installation;
  • Customer service and after-sales support;
  • Other matters directly related to your business relationship with us.

Where required, we will obtain separate consent before sending unrelated promotional communications.

You may stop receiving marketing communications at any time by:

  • Using an unsubscribe link included in an email;
  • Replying to the relevant message;
  • Asking us through WhatsApp;
  • Contacting our privacy email address.

Opting out of marketing does not prevent us from sending necessary communications about an active inquiry, quotation, contract, order or service request.

  1. YOUR PRIVACY RIGHTS

Depending on your country and applicable law, you may have the right to:

  • Ask whether we process your personal information;
  • Request access to your personal information;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Request restriction of certain processing;
  • Object to processing based on legitimate interests;
  • Object to direct marketing;
  • Withdraw consent;
  • Request a portable copy of certain information;
  • Opt out of certain targeted advertising, sales or sharing;
  • Submit a complaint to an applicable data protection authority;
  • Exercise your rights without unlawful discrimination.

These rights may be subject to legal limitations and exceptions.

To submit a privacy request, contact us using the information in Section 16.

We may request reasonable information to verify your identity and protect your information from unauthorized access or deletion.

We will respond within the period required by applicable law.

  1. DATA SECURITY

We use reasonable administrative, technical and organizational measures intended to protect personal information against:

  • Unauthorized access;
  • Accidental loss;
  • Misuse;
  • Alteration;
  • Unauthorized disclosure;
  • Destruction.

However, no website, internet transmission, email system or communication platform can be guaranteed to be completely secure.

You should not send passwords, payment credentials or highly sensitive confidential information through an ordinary inquiry form, email or WhatsApp message.

  1. CHILDREN’S PRIVACY

Our products and playground equipment may be designed for children, but our website, commercial services and inquiry forms are intended for adult business representatives, purchasers and project professionals.

We do not knowingly collect personal information directly from children under the age of 18 through our commercial inquiry forms.

If you believe that a child has submitted personal information to us, please contact us. We will review the situation and delete the information where appropriate.

  1. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites and services, including Facebook, Instagram, WhatsApp and external service providers.

Third parties process information under their own terms and privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites or services. You should review their privacy notices before providing information directly to them.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in:

  • Our business activities;
  • Website functions;
  • Advertising and analytics technologies;
  • Service providers;
  • Legal or regulatory requirements.

When we update this Privacy Policy, we will change the “Last Updated” date at the top of this page.

Where required by law, we may provide additional notice or request consent for material changes.

  1. CONTACT US

For questions about this Privacy Policy or to exercise a privacy right, contact:

Linyi Harry Fun House Import and Export Co., Ltd.
Harry Fun House

Registered Address:
[INSERT FULL REGISTERED COMPANY ADDRESS]

Location:
Shandong, China

Privacy Email:
[INSERT PRIVACY CONTACT EMAIL]

WhatsApp / Telephone:
+86 15866961538

Website:
https://harryfunhouse.com/